Also, try the complaints service by email : BursaLoker

Use Akulaku at whatsapp call center for customer complaints

Akulaku , which is a financial services provider platform where the quality has gone worldwide, will certainly offer an Akulaku call center  that customers can contact when faced with problems or want to submit various complaints. The goal is that Akulaku can always connect with its customers properly and also transparently.

Akulaku opens up opportunities for you to be able to do online shopping activities using credit services. In fact, you can also shop in installments and make cash loans that are very flexible. So,  the  presence of Akulaku here aims to facilitate the lives of its customers in carrying out various transactions.

Some of the facilities offered by Akulaku include the purchase of credit, then the purchase of internet quotas and data packages, the payment of bpjs bills, PDAM, and also PLN, and even the purchase of airline tickets. All payment activities and purchases can be made on credit and you can even make a loan.

Unfortunately, in the service at Akulaku, of course, not all customers feel satisfied. For this reason, Akulaku offers various Akulaku call center  channels  so that customers can contact their party at any time off. Here are some ways customers can submit complaints and questions through the call center.

Submit your complaint through customer service

One of the channels you can  contact to submit questions or get information is to contact Akulaku Customer Service. You can access this CS  service  without limits, which is for 24 hours. Not only that, but calls can also be obtained at no cost.

If you want to contact the Akulaku staff  through this method, you can contact through the Akulaku call center  at the 1500920. Through this number, you can submit various questions and complaints related to installments and credit in Akulaku.   You can also transmit various other obstacles.

The method of submitting customer complaints and requests is considered more effective through this call center. Since, in addition to the service that runs for 24 hours, through this CS you will also connect directly with the Akulaku staff  who are competent and have the necessary knowledge to help you solve your problems quickly .

While it’s not as easy as live chatting, the Akulaku call center  can provide clear and direct responses to customers so that customers don’t have to be confused to get solutions in every obstacle they face. Customers can freely ask questions indefinitely as long as it is in accordance with the complaints procedure.

Also, try the complaints service by email

In addition to being able to file complaints and questions related to Akulaku through the call center, you can also do it through other platforms or the media. One of the media commonly used to send complaints is through Akulaku’s official  email. Here, you can easily express what you want to convey.

The email address you’ll be accessing is on cs.id@Akulaku.com. This method has always been the most common method of communication. You just need to create an email as usual with the subject line “Complaint” or “Question about….” and start filling in the body of the email with the thing you want to convey to Akulaku.

Unfortunately, there are downsides to this channel if you want to use it as a medium for filing complaints or sending questions. Unlike the Akulaku call center  which tends to respond quickly, via email you will need a lot of time to get answers from Akulaku staff or employees.

This is because email is not a medium that is open at all times compared to call centers, so there is a possibility that it will take a long time. Even if you have received a response, usually the staff  will direct you to the CS department or other social networks to get a faster response.

Whatsapp As a Complaint Media yang Easy da simple

There is also another media that is much simpler and easier to use to ask questions and channel complaints apart from the Akulaku call center  and email, namely WhatsApp. As a very popular messaging medium, WhatsApp is definitely a friend for almost everyone in the world to exchange messages and information.

Therefore, Akulaku also takes advantage of the popularity of this support to be able to connect with its customers more flexibly and freely. Even if you use WhatsApp media, the messages you send are not fully answered by Akulaku chatbot. By using this method, you can still be in direct contact with employees in Akulaku.”

Just like using the  Akulaku call center, through WhatsApp you can also express your various questions and complaints freely through this live chat.   You just have to send a chat with what you want to convey clearly. Do not forget to include evidence of the complaint so that it can be processed immediately.

When submitting complaints,  be sure to use clear, concise, understandable language and do not use language that is not understood. Clear language will make it easier for Akulaku staff  to understand the natural problem and immediately find the solution you need. Be patient in waiting for the response of the Akulaku staff.

The WhatsApp connection number that can be contacted is at the 081113508161 number. To get a response from Akulaku, you need to be patient because it takes some time. Be sure to ask questions using language that is easy for staff to understand.

Come directly to Akulaku’s office aClearer gar

The last option that can be made if you have many important questions or complaints that you want to send is to go directly to akulaku’s office. Using the Akulaku call center  or WhatsApp is free, but it takes time to get an answer and solution to various problems they face.

If you want a quick and clear answer, you can immediately come to the office and talk to the officer there. Unfortunately, this might sound a bit troublesome. Visiting  the Akulaku office  can only be done for customers living in the Jabodetabek area, since the distance is still accessible.

Unlike customers whose residence is far from the territory will certainly be difficult. Not to mention the cost needed more. For this reason, it is recommended for customers to take advantage of the media provided by Akulaku earlier to make it easier to submit your questions and complaints and problems.

You can also take advantage of the help center found in the Akulaku app. Here, you can give any feedback you want. The first step to do is to download the Akulaku app  on your phone and then log in to the app. Look for the feedback icon and you can submit feedback.

It is quite easy to be able to contact Akulaku, even if he did not go directly to Akulaku’s office. With the development of technology, everything can be done online or by phone. While there are currently no more varied channels besides WhatsApp, Akulaku can still meet the needs of customers who need solutions.

If you want to contact Akulaku, just choose whether to use the call center, via live chat on WhatsApp or through an official email message. All the methods you can  try according to your own comfort, including  the Akulaku call center, which is quite effective.

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