Axa Mandiri General Insurance Call Center Informácie o servise
The AXA Mandiri call center is a service provided as a form that makes it easier for each customer to obtain information. The important issue of insurance requires a clear and transparent flow of information. Indeed, for ordinary people, insurance is considered quite complicated. In particular, with the obligation to pay it, which is considered burdensome.
But in reality, insurance provides guarantees when you unexpectedly experience bad things. This is a form of prevention so that you do not have to worry in the future. Insurance services also provide security to a certain extent. Thus, it can be said that he is very helpful in solving various security-related problems.
Insurance policies are sometimes difficult to apply, especially if some procedures are still left out. It will usually be difficult for customers to file a complaint if necessary. But when calling the call center, you can get some information. In addition, the call center’s role is also to provide the information that customers need.
As one of the insurance service providers, AXA offers services to every customer. The AXA Mandiri call center is also a form of facility for handling any question. This makes it easier for everyone to avoid having to come to their branch.
Informácie o Asuransi AXA Mandiri
Indeed, financial services companies have been developing for a long time and providing various services to the public. In addition, financial services such as investment financing, loans and insurance are quite in demand. This is because not many institutions are willing to provide these services because they are considered to be fraught with risks.
AXA Mandiri is also a financial services company operating in several service sectors, one of which is a provider of insurance contracts. The AXA Mandiri call center is available to meet these needs quickly. To provide information services related to insurance policies and reserves when claiming an insurance contract.
In fact, this company was founded for a long time, precisely in Paris since 1817, where financial service providers began to appear. Then, as it continued to grow rapidly thanks to acquisitions, it changed its name. 1985 was the year when AXA became its official name along with the acquisition of the Drouot Group.
This insurance service company then developed around the world, one of which is Indonesia. In Indonesia, AXA is working with Mandiri to strengthen market networks. No wonder more than 1300 branches have been established in Indonesia. In conjunction with 2300 financial advisors in different cities.
The number of branches established is intended to provide everyone with the opportunity to obtain an insurance contract. In addition, there are many things that need to be insured, such as the health of other valuable assets such as vehicles. This insurance will be very useful when it is needed, when the customer experiences unexpected things.
AXA Mandiri call center service
As a form of interest for each of its customers, AXA Mandiri provides call center services in various forms. The call center can help you when you have problems with complaints, complaint changes, other services. The method is quite simple by calling (021) 3005 999 during working hours.
- AXA Mandiri SMS
One of the services that customers can use is via SMS. Unlike complaint calls, you can enjoy sms services for 24 hours. This is more useful when you need something at certain times outside of working hours. For example, experiencing bad things and wanting to claim insurance.
You can send an SMS to the number 67999 with the registered number. Make sure you register a personal number to facilitate the verification process. But unfortunately, only Indosat and Telkomsel providers have access to this SMS service. While one number is used for only one policy number.
- AXA Mandiri Rapid Response
Another service that can be used in addition to the AXA Mandiri call center is called Quick Response. But unfortunately this service can only be performed for customers who are located in the Jabodetabek area. Customers who live in the area can call (021) 3005 8788 on weekdays and hours.
- The voice of AXA
This service is quite unique in that you just need to call (021) 3005 9999 and get some important information. For example, the number 11 to find out the unit price, the number 1423 to change the information about the policy data, etc. This service is quite useful for people with a large level of activity.
Address ústredia AXA Mandiri
If you are not satisfied with the services of the AXA Mandiri call center, you can visit the headquarters. Its headquarters are in Jakarta, its headquarters are Jl. Prof. Dr. Satrio Kav. 18 Brass city. You can visit AXA Tower GF Floor on weekdays from Monday to Friday.
However, if you want to send a certain complaint, you can send it to the same address, but address it to Up. AXA Financial Complaints Management Unit. You can file various complaints regarding insurance. For example, if you submitted a data change but didn’t respond to it.
For customers located in and around East Java, there is no need to go to Jakarta. This is because a branch was also established in Surabaya, which complied with the complaints of each customer. The address is at Jl. Polisi Istimewa No. 32-38 Darmo, which is quite easily accessible.
Therefore, you do not have to worry when the problem occurs at an inopportune time. There are various branches that are easily accessible. It is also possible to service through calls so that customers get a solution quickly. The service will later help resolve the issue that is occurring.
AXA Mandiri Insurance Products
Of course, as a financial services company, there are many products offered to everyone. Therefore, the AXA Mandiri call center is supposed to provide detailed information services for each policy product. This service is in the form of information on liability for insurance premiums to information about the conditions required in the insurance.
There are many financial services offered, from general insurance to special insurance. Each insurance service certainly has its own complaint procedure, although it is not much different. But for people who are new to the world of insurance, the difference is quite confusing. It is also not uncommon for them not to understand.
The presence of the AXA Mandiri call center to provide information services to potential customers so that they have the right to choose insurance. In addition, insurance is an effort to prevent when bad things happen in the future. An error in the choice of insurance will certainly cause customers to suffer losses because they will not receive proper compensation.
In addition, it is necessary to understand that this service is not only for individuals, but can be used in groups. For example, it is for corporations that want to maintain every asset to be replaced in the future when it is damaged. This allows the owner of the company to think calmly when managing the company.
Although there are several ways to get such information services, you need to call the official line. The goal is not to be exposed to fraud on behalf of the company. Also, keep in mind that this service is free to some extent. Therefore, the AXA Mandiri call center is very useful for customers.